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Privacy Policy

Beijing Huahuan Electronics Co., Ltd., and its affiliates (collectively, "Huahuan", "we", "us", and "our") respect your data and privacy. The security of your personal data is important to us. We may collect and use your personal data when you use our products and/or services based on applicable legal basis. We abide by the following privacy protection principles to provide secure and reliable services:


· Reasonable and necessary: To provide products or services, Huahuan only collects necessary personal data within the minimum scope for the purpose of providing the products or services.


· Secure and reliable: Huahuan will make every effort to ensure the security of your personal data through reasonable and effective information security technologies and management processes.


· Open and transparent: Huahuan uses concise and plain language for you to clearly understand the purposes, methods, and scope of our processing of your personal data.


Huahuan Privacy Policy (hereinafter referred to as "this Policy") describes how the company collects, uses, stores, shares, and transfers your personal data, and how you can access, update, delete, and protect such data.


This Policy helps you understand the following:


1. Personal Data We Process

2. Our Purposes and Legal Basis for Processing Your Personal Data

3. How We Protect and Retain Your Personal Data

4. How We Share, Transfer, and Disclose Your Personal Data

5. Your Rights

6. How We Use Cookies and Similar Technologies

7. Updates to This Policy

8. Contact Us


Huahuan provides a large variety of products and services, and such privacy policies describe in detail how we process your data when you use these products or services. If there is any conflict between this Policy and the privacy policy for a specific product or service, the specific privacy policy shall prevail.


For any questions about this Policy, please contact us through the channel provided in Article 8 of this Policy.


1. Personal Data We Process

Personal data refers to any data that, either recorded electronically or otherwise, relates to an identified or identifiable natural person, and does not include anonymized data. Huahuan may directly or indirectly collect such data when you use our products, services, or websites, or when you interact with us. In accordance with the requirements of laws and regulations, we follow the principles of lawfulness, legitimacy, necessity, and integrity, collect only the personal data necessary for the implementation of product functions, and use the collected personal data for the explicit purposes only. The personal data that we process includes the following:


1.1 Personal data you provide when using our services


Account data such as the nickname, mobile phone number, email address and other personal data you provide when registering or using our products or services;


The name, telephone number, email address, device-related data, fault descriptions and other personal data that you submit when using our customer services or after-sales services;


To implement related functions of some of services, you may need to provide specific personal data. If you opt not to provide such personal data, other functions of the product or service will not be affected.


1.2 Data obtained when you use our products or services


1.2.1 Log data


When you use Location Based Services (LBS) (for example, use our electric fence product to locate targets), within the necessary scope, Huahuan may collect the data of the actual location of the targets and provide the related function. If you do not provide such data, the function may not work properly.


1.2.2 Other related data


To provide better experience when using our products or services, Huahuan may collect relevant personal data with your explicit consent. For example, when you enable some customized products or services, we will record some of your personal data when you access Huahuan products or services through the information collection function of the products or websites. If you do not provide such data, the customized products or services may not be provided properly.


1.3 Data obtained from third parties


To the extent permitted by law, with your prior consent, Huahuan may obtain the data that you generate or share when using the services of a third-party partner. For example, when using a third-party remote tool (such as Teamviewer, Anydesk) for troubleshooting service provided by Huahuan, we will obtain the above authentication data from the third party tool.


For any of our products or services, if Huahuan collects sensitive personal data, the company will process the data in accordance with the applicable laws and regulations, for example, by asking your explicit consent in advance.


2. Our Purposes and Legal Basis for Processing Your Personal Data

2.1 Huahuan processes your personal data only for specific purposes, and only processes the personal data that is necessary for fulfilling such purposes. Based on your cooperation with Huahuan, and the products and services we provide, we may process your personal data for the following purposes:


1) Provide services;

2) Meet your customized requirements;

3) Guarantee your safety;

4) Invite you to participate in the survey on our services;

5) Improve our services to provide better user experience;

6) Other purposes with your consent.


With the development of business, the products and services Huahuan provides may be adjusted or changed. When we need to use your personal data for purposes other than those you consented to, we will seek your consent in advance when you use such products or services. You may decide whether to give consent to such changes.


2.2 Pursuant to relevant laws and regulations, Huahuan may collect and use your personal data without obtaining prior consent in the following situations:


1) Such collection and use are necessary for us to fulfill legal obligations or responsibilities;

2) Such collection and use are necessary for the conclusion and performance of your contract as a party;

3) To deal with public health emergencies, or, in case of emergency, to protect the health of natural persons and the safety of their property.

4) Processing of personal data that is publicly disclosed by you or other personal data that is already legally and publicly disclosed within a reasonable scope in accordance with the laws.

5) Other situations in which data processing is required by the applicable laws and regulations.


3. How We Protect and Retain your Personal Data

Huahuan strictly abides by the "storage limitation", "data minimization", and "accuracy" principles for personal data protection. For the retention of personal data, Huahuan takes appropriate security measures to retain your personal data in a secure manner.


Huahuan takes appropriate physical, management, and technical measures, such as the establishment of the access control system and monitoring system, encryption, anonymization or pseudonymization, and employee training to protect your personal data against unauthorized access, use, disclosure, modification, damage, loss, or other forms of illegal processing.


Huahuan retains your personal data only for the shortest time necessary for realizing the purposes stated in this Policy, and delete your personal data in a timely manner without violating the applicable laws and regulations upon completion of the relevant business. The data retention period may vary in different scenarios, and for different products and services. Huahuan uses the following standards to determine the retention period:


1) Special requirements of the relevant laws and regulations in a specific field;

2) The time required to achieve data processing purposes in business activities;

3) The needs to carry out business activities or the duration of the cooperation between Huahuan and the data subjects;

4) The products and services being provided;

5) Maintenance of the corresponding transaction and business records;

6) Implementation of related service agreements or this Policy;

7) Safeguarding of public interests;

8) Guarantee of personal or property safety or other legal rights of our customers, affiliates, other users, and employees.

Huahuan stores your personal information properly in accordance with the requirements of the applicable laws and regulations, and take proper measures to ensure the data security.


4. How We Share, Transfer, and Disclose Your Personal Data


4.1 As a global company, Huahuan may share your personal data inside the company if it is necessary to provide services in a timely manner (for example, the NMS logs may needed to be shared with Huahuan internal R&D team for further checking). We will not share your personal data with other companies, organizations or individuals, except in the following cases:

1) Such sharing is necessary for us to fulfill legal obligations or responsibilities;

2) Such sharing is necessary for the conclusion and performance of your contract as a party;

4.2 Huahuan may also share necessary personal data with our business partners in accordance with the principle of minimization to provide the related services. We will require our business partners to strictly comply with our measures and requirements for data privacy protection to ensure your privacy security. If an authorized partner needs to use your personal data for an unauthorized purpose, it will seek your prior consent.


5. Your rights

You have various legal rights regarding the personal data Huahuan processes. These rights may vary in different countries or regions, but mainly include the following:


1) Know how Huahuan processes your personal data and accesses the personal data we store;

2) Correct the incomplete or inaccurate personal data about you that Huahuan stores;

3) Query or copy your personal data;

4) Delete your personal data;

5) In some cases, obtain your personal data in a structured, generic, machine-readable format and/or require us to transfer the data to a technically feasible third party. This right is only applicable to the personal data you provide.

6) Lodge complaints to the related regulators if there is any objection to our personal data processing activities or this Policy.

When you request the exercise of the above rights, Huahuan may need you to file a written request and verify your identity to ensure the security of your personal data. For any questions about accessing and managing personal data, please contact us through the channels provided in Article 8 of this Policy.


6. How We Use Cookies and Similar Technologies


Our web pages and specific products or services use cookies, website beacons, and other similar technologies to provide better experience and to improve our products or services. Separate cookie policies are formulated for our websites and specific products.


7. Updates to This Policy


With the gradual improvement of applicable laws and regulations and the continuous adjustment of business, Huahuan may update this Policy from time to time. If this Policy is revised, we will release the latest version in a timely manner, and publish it in a noticeable place on our official website. For major changes, we will also provide more noticeable notifications.


For any changes to the purposes, methods, and types of personal data to be processed for specific products and services, we will seek your consent again prior to processing your data.


Major changes mentioned in this Policy include but are not limited to the following situations:


1) Major changes take place in our service model, such as in the purpose of processing personal data, the type of processed personal data, and the mode of using personal data;

2) Major changes take place in ownership structure and organizational structure, such as in owners caused by business adjustment, bankruptcy, or mergers and acquisitions;

3) Changes take place in the major parties with which personal data is shared, and to which personal data is transferred or disclosed;

4) Changes take place in your rights to participate in processing personal data and the way you exercise rights;

5) Changes take place in our department responsible for personal data security, our contacts, or the channel to lodge a complaint;

6) A major risk is indicated in the data security impact assessment report.


8. Contact Us

If you have any questions about this Policy, or have any requests or inquiries about your personal data, contact us at info@huahuan.com or mail us through the following address: No.26, 6th Street,Shangdi, Haidian District, Beijing, 100085.